Last updated: August 12, 2026
Zoe Soundz ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for The Zoe Experience: Praise That Heals, Love That Gives, or make a donation in support of our cancer awareness and fundraising concert.
1. Who We Are
This website and fundraising campaign are operated by Zoe Soundz in connection with Zoe Soundz Limited, the entity receiving donations via bank transfer. For privacy-related enquiries, contact us at:
- Email: info@zoesoundz.org, contact@zoesoundz.org, zoesoundzz@gmail.com
- Phone: 08082207721, 08036201542
2. Information We Collect
2.1 Information you provide
When you interact with our website or make a donation, we may collect:
- Full name
- Email address
- Phone number (if provided)
- Donation amount and currency
- Payment reference or transaction details
- Any message or note you include with your donation
2.2 Payment information
Online donations are processed by Flutterwave, a third-party payment provider. We do not store your full card number, CVV, or bank login credentials on our servers. Flutterwave may collect and process payment data according to its own privacy policy and applicable financial regulations.
2.3 Automatically collected information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and referring website
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We use the information we collect to:
- Process and acknowledge donations
- Send donation receipts or confirmation messages
- Communicate about the event, including date, venue, and schedule updates
- Respond to enquiries and provide customer support
- Maintain records for fundraising transparency and accountability
- Improve our website and user experience
- Comply with legal, regulatory, and accounting obligations
- Prevent fraud and unauthorized transactions
4. Legal Basis for Processing
We process personal data based on one or more of the following:
- Consent — where you voluntarily provide information or agree to communications
- Contractual necessity — to process your donation or respond to your request
- Legitimate interests — to operate our fundraising campaign, improve our services, and ensure security
- Legal obligation — where required by applicable Nigerian law
5. Sharing Your Information
We do not sell your personal information. We may share data with:
- Payment processors (e.g., Flutterwave) to complete transactions
- Banks when you donate via bank transfer to Zoe Soundz Limited
- Service providers who assist with hosting, email, or website analytics, under confidentiality obligations
- Legal authorities when required by law, court order, or to protect our rights and safety
- Medical and event partners only where necessary for event coordination — and never for marketing without consent
6. Fundraising and Beneficiary Information
Our campaign supports cancer patients, including beneficiaries such as Ijeoma Iloh, whose story is shared on this website with permission. We handle beneficiary-related information with care and share personal health details only as authorized by the individual or as required for the fundraising purpose.
7. Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some website features.
8. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including:
- Donation records — retained for accounting, audit, and legal compliance purposes
- Contact enquiries — retained until resolved, and as needed thereafter
- Website analytics — typically retained in aggregated or anonymized form
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use secure networks when making donations and to keep your payment credentials confidential.
10. Your Rights
Depending on applicable law, including the Nigeria Data Protection Act 2023 (NDPA), you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
To exercise these rights, email contact@zoesoundz.org or info@zoesoundz.org with your request. We may need to verify your identity before responding.
11. Third-Party Links
Our website may contain links to third-party websites (including Flutterwave checkout pages). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our website and donation services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
13. International Donors
If you donate from outside Nigeria, your information may be transferred to and processed in Nigeria or in countries where our service providers operate. By using our website and making a donation, you consent to such transfers where permitted by law.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
15. Contact Us
For questions about this Privacy Policy or our data practices, contact:
Zoe Soundz
Email: info@zoesoundz.org, contact@zoesoundz.org, zoesoundzz@gmail.com
Phone: 08082207721, 08036201542